Staffing and Response
Does your staff have the training and knowledge to respond and handle critical incidents, emergencies, and disturbances that occur on your property? Allow Genesis Security experts to handle your security needs while you and your staff operate your business. As you may be aware, there has been an enormous rise in critical incidents including “Active Shooters” at shopping centers both in the Bay Area and across the nation. Do you have additional resources that can be quickly deployed? Are there adequate resources, equipment, and personnel to handle critical incidents? Does your security firm work closely with law enforcement agencies? At Genesis Security, our patrol officers, with a fleet of dozens of marked patrol vehicles, and our over 300 employees, can meet and exceed the demands which you require.
What process do you have in place for communication between your staff and security company? At Genesis Security, we utilize real-time reporting, GPS tracking, QR Codes, and other types of technology to ascertain that your property is being well protected. Our security officers will work hand-in-hand with our patrol division and watch commanders and will be readily available to assist you with any problems that might arise.
Providing security for a retail center is different than handling the security for other types of environments. Our security officers assigned to retail centers, including strip malls and shopping centers, will be trained to “Observe and Report” suspicious and criminal activity. They can also undergo ongoing and continuous training in the following areas:
- Homeless Population Issues
- Visibility and Deterring Criminal Activity
- Disaster Response
- Terrorism Awareness
- Defensive Tactics
- Mentally Disturbed Persons
- Parking Enforcement
- CPR, AED, and First Aid
- CCTV and Command Center Operations
- Workplace Violence Prevention and Response
Genesis Private Security Adds Value
Consider all of the ways a security partner can enhance your security program from a long-term perspective. Determining the value you will receive from a security partner requires an assessment of how their strategy will reduce risk, limit liability and lower the cost of the entire retail center’s operations – not just the hourly bill rate. While it may be tempting to have an initial-price perspective, a better way to value a spending decision is to look with an eye towards how the provider can help you achieve all of your goals.
A Customizable and Proactive Partnership
Before mapping out your security solution, the provider should become knowledgeable about your property, your neighborhood, typical shopping traffic, and a host of other important areas so that they can make appropriate recommendations. Their plan should incorporate staffing levels, indoor and outdoor patrols, access points, security procedures, technology integration, and other pertinent areas of concern specific to your property.